We offer clients state-of-the art seminars and workshops.
The workshops include; Risk Management, Business Ethics, Corporate Governance, Fraud, Insurance/Reinsurance, Claims, Legal topics, Intercultural Issues, Negotiation Skills, Mediation, Conflict Management and Workplace Bullying.
Training courses are accredited for Continuing Professional Development (CPD) purposes by a range of organizations including the Chartered Insurance Institute (CII), The General Council of the Bar, The Law Society and The Institute of Legal Executives (ILEX) in the UK.
Business Ethics
It is increasingly important for employees to behave and conduct business in an ethical manner. Failure to do so can expose the company to reputational risk and fines and in some cases lead to imprisonment for senior executives.
Our Ethics training covers the following topics:
- Definition and Scope of Business Ethics
- Corporate Social Responsibility
- Corporate Governance
- Codes of Ethics
- Ethics across cultures
- Ethical Corporate Governance Issues
- Politics, Bribery, Fraud, Abuse and Corruption Issues
- Discrimination Issues
- Ethical behavior in team work
- Personal decision-making in Ethics
- Ethics and Reputation
We have recently conducted ethical training for a range of international companies and NGOs.
Fraud Workshop
This seminar is run by a leading Fraud expert and highly acclaimed author on the topic. It is offered on-site and can be customized to meet your specific needs. The courses have been running very successfully in Eastern & Central Europe, Central Asia, Scandinavia the Middle East and the UK.
It targets insurance/reinsurance claims managers and lawyers, in-house legal counsel, fraud managers, audit managers, insurance brokers, loss adjusters and risk managers.
Key issues covered include:
- Fraud in the insurance and reinsurance context, covering Disclosure, Fraudulent claims clauses, Conditions precedent, Exaggerated claims, Estoppel, Breach of contract and remedies, Waiver, The duty of utmost good faith
- analysis of industry wide initiatives and the approach of individual insurers to the fraud problem including a review of recent legal developments and practical measures.
- An evaluation of how insurance fraud is tackled in various jurisdictions, includingthe UK, Continental Europe, USA, Canada, Australia and South Africa
- facilitate the building of interpersonal relationships.
- develop mutual understanding and respect.
- identify cross-cultural differences and explore ways in which they can be resolved.
- provide solutions, guidelines and techniques to optimize the team building process.
- The ways in which culture impacts business, personnel and teams.
- Self-awareness exercises to help identify areas of conflict within a team.
- Consensus-building on team goals and objectives.
- Evaluating the underlying cultural roots of differences.
- Exploring ways in which differences are accepted and worked with.
- Establishing strategies to resolve current and future problems.
- fully understand your strengths and weaknesses in negotiations and to use them to achieve success.
- develop effective negotiating skills to enable you to achieve positive outcomes in a variety of situations.
- teach you how to apply best practice models for a winning negotiating style.
- respond to many personalities, communication styles and bargaining positions.
- incorporate a process approach into your negotiation skills.
- These seminars can be combined with our intercultural training workshops in order to maximize effectiveness for doing business in global markets.
- Interpersonal Communication and Dialogue Facilitation
- Communication with the Media – press releases, interview skills, media appearances on film and TV
- Effective Telephone Skills – how to achieve objectives in an oral medium
- Corporate Writing Skills – powerful letter writing skills for companies, organizations, funds, NGOs, administrations and governments
- Managing e-mails, intranet communication, social network communication
- Crisis communication
- Development of Regional and Worldwide Webcasts – we cover all aspects of planning and interaction to make webcasts informative, interesting and stimulating. time4com recently developed a worldwide webcast for a major international IT corporation
- It provides all the information your company needs to identify and combat mobbing.
- It examines the issues involved, how business has responded and provides practical, hands-on and effective solutions to the problem.
- It adopts a unique approach by viewing mobbing from the perspective of the mobber and the victim.
- It analyses the situation in numerous countries making it invaluable to international companies with multicultural teams and cross-border business interests.
- Each workshop is limited to 20 participants to ensure maximum benefit.
We have recently expanded our offerings to include Online Courses accessible to professionals worldwide.
Online Fraud Training
We recently started offering a number of online fraud courses on a wide range of topics including Staged Auto Accidents, Premium Fraud, the use of Surveillance in Insurance Investigations, Surveillance Challenges, Understanding and Investigating Third Party Liability Claims, which have been very well received. Please contact us for further details.
Intercultural EFFECTIVENESS Training
Our 1-5 day Intercultural Effectiveness Workshops raise awareness of intercultural issues on leadership, hierarchy, delegation, team-building, conflict resolution and motivation and provide effective suggestions and solutions for working and interacting harmoniously.
We also offer expatriate training to managers sent on assignment to minimize the damage of culture shocks and to prepare them for smooth, swift and effective integration into their new environment.
Promoting Intercultural Effectiveness
Team Building
In today’s international organizations, colleagues work in multi-cultural teams either in the same office or across borders. Issues often arise in relation to Management, Expectations, Decision-Making, Project Management and communication styles.
Our Intercultural Team Building workshops are designed to:
Workshop topics include, among others:
Our 1-5 day Intercultural Team Building workshops are customized for each client’s needs. They are designed after thorough analysis, consideration and planning.
Negotiating Skills
Risk Management Solutions through its partner network has access to a team of trainers from varied academic, professional and cultural backgrounds (including psychologists, international lawyers, union representatives), who can assist you to:
Change Management Training
Our Customized Change Management Training comes in many different formats from one-to-one through to fully tailored company-wide programs.
We can run change management training at your premises, any third party venue or at our own training facilities.
Change Management & Communication
Communication Training
Our trainings are run by a highly experienced psychologist , public relations and linguistics expert.
Workshop topics include among others:
Mobbing & Workplace Bullying Workshop
This one or two-day workshop targets primarily Managers, Executives, Auditors, Legal Consultants , Human Resources Officers and Risk Managers.
Key issues covered include:
Mobbing – what is it? ; Who are the Mobbers? Why do they do it? ; Who is mobbed and why?; Identifying Mobbing behaviour and reacting accordingly; An analysis of business initiatives used to tackle the problem – how effective are they?; An evaluation of how mobbing is tackled in other countries, including the UK, Continental Europe, USA,
Canada and Australia.
Reasons for attending this workshop:
The trainers actively involve the participants and encourage them to talk about their own experiences.
Grievance and Disciplinary Procedures
We provide practical advice and support to companies and agencies with the drafting of their Grievance Procedures and Disciplinary Procedures as well as training Panel Members on how to handle grievance and disciplinary cases effectively.
Managing Grievances Effectively
Legal Courses
We offer a range of trainings and workshops on legal topics including Insurance/Reinsurance law, UK, US, Swiss and Sharia Law, International Business Law and Employment Law. Please contact us for details.
Insurance/Reinsurance Courses
We offer a wide range of courses aimed specifically at Insurance/Reinsurance professionals, including underwriting, claims, client relationship, as well as those dealing with specific lines of business such as Motor, Marine, Medical Malpractice and Engineering. The trainers are seasoned industry professionals with a wealth of international experience. Please contact us for details.
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